Terms and Conditions

Introduction

1.1 Please read these General Terms and Conditions carefully prior to using the Tooniebet.net website (hereinafter - the “Website”). Your use of the Website is governed by these General Terms and Conditions (hereinafter - the “Terms and Conditions”) and the following documents, as may be applicable depending on your use of the Website (these are referred to as the “Additional Terms” and are incorporated into the Terms and Conditions by reference):

Privacy Policy;
Cookie policy;
Complaints procedure.

1.2 You will be offered to accept the Terms and Conditions prior to registering an account with our Website. Once you accept the Terms and Conditions, you will be legally bound by them. In case of a discrepancy between the Additional Terms and other relevant sections of the Terms and Conditions, the Additional Terms shall prevail. We recommend that you retain a copy of the Terms and Conditions, including the Additional Terms, as well as a record of transactions performed through our Website. By accepting Terms and Conditions you confirm that you have thoroughly read them in their entirety (including the Additional Terms), have understood them, and have agreed to them willingly, of your own free will, not being under any duress, and without any reservation.

1.3 If you use our Website without registering an account, your use shall be regulated by the sections of the Terms and Conditions relevant to your specific use. You should discontinue your use of the Website if you do not agree to the Terms and Conditions.

1.4 In these Terms and Conditions, unless the context otherwise requires, references to the singular include the plural and vice versa, words "include", "including" and similar shall be construed without limitation, and section titles are for informational purposes only and should not affect the interpretation of the Terms and Conditions.

Parties and Nature of the Website

2.1 This Website is owned and operated by Tobix Limited, a company incorporated under the laws of the Isle of Man, bearing company number 022548V, and located Third Floor, 34 Hope Street, Douglas, Isle of Man, IM1 1AP. (hereinafter referred to as "us", "our", "we" and similar, or the "Company").

2.2 This Website and all games and services offered through it are provided to you by Tobix Limited, and you are contracting exclusively Tobix Limited for the provision of the same.

2.3 The terms “you”, “your” and similar refer to you, the person who is using the Website. The term “customer” may refer to you or other users of the Website, as appropriate for the context.

2.4 The Website is a fun-to-play entertainment platform. It does not provide real-money gambling services, real-money games of chance, betting, or wagering of any kind. No deposits, withdrawals, or monetary stakes are accepted or facilitated through the Website, and the Website does not award prizes, winnings of monetary or non-monetary or redeemable value.

2.5 All activities available through the Website are intended solely for recreational purposes. Any points, rewards, achievements or similar features available within the offering have no monetary value, cannot be exchanged for real currency, and cannot be transferred or redeemed outside the Website.

2.6 The Website may include general informational content regarding third-party entertainment providers. Such content is provided strictly for informational and entertainment purposes. We do not provide legal, financial, or professional advice, and you should not rely on any Website content as such.

2.7 The Website may feature links to third-party websites. You acknowledge that (i) we do not control or endorse such websites, (ii) their terms and privacy practices apply independently of these Terms, and (iii) we disclaim responsibility for the accuracy or legality of third-party content.

2.8 You must comply with all applicable laws in the jurisdiction from which you access the Website. It is your sole responsibility to ensure that your participation in the offering is lawful in your location.

2.9 By using the Website, you confirm that you are at least eighteen (18) years old, or such higher minimum age as may apply in your jurisdiction, and that you have full legal capacity to enter into these Terms.

2.10 We may restrict access to certain features or portions of the offering in specific jurisdictions due to third-party technical, commercial, or legal limitations. In addition, we may amend any service offered on our Website, at our sole discretion. This includes amending the list of available games.

2.11 While we take reasonable steps to provide accurate and up-to-date information, we do not warrant that all content on the Website is complete, accurate, or current, and we disclaim liability for errors or outdated information, unless otherwise required by law.

2.12 If any provision of these Terms is determined to be unenforceable or invalid under the laws of your jurisdiction, the remainder of the Terms shall remain in full force and effect.

2.13 Translations or automated translation tools may be made available on the Website for convenience only. We do not guarantee the accuracy or reliability of translated content. In the event of inconsistencies, the English version shall prevail.

Geographic restrictions

3.1 For various legal or commercial reasons, we do not accept customers from the following jurisdictions (hereinafter - “Restricted Jurisdictions”): Afghanistan, Canadian Provinces of New Brunswick, China, Cuba, Central African Republic, Democratic Republic of Congo, Haiti, Iran, Iraq, Israel, Libya, Myanmar, North Korea, Russia, Somalia, South Sudan, Syria, UK, USA, Yemen, Venezuela.

3.2 You must not open an account or otherwise use our Website if you currently reside in (or in future become a resident of) any of the Restricted Jurisdictions.

3.3 We do not give any warranties as to the legality of the Website or its use in your jurisdiction, nor do we intend to provide anyone with a capability to use the Website in any way that would be illegal. It is solely your responsibility to ascertain that accessing and participating in the offering on our Website is legal in the territory from which you participate. Please consult a legal professional in your jurisdiction before using our Website. If at any the offering or other services facilitated through the Website are or become illegal in your jurisdiction, you must immediately close your account and stop using the Website.

3.4 Some portions of the offering may be unavailable in certain jurisdictions, as required by certain dependencies dictated by third party providers which may change from time to time.

Your account and information about you

4.1 In order to enjoy all services made available on the Website, you will need to open a personal account by following a simple registration procedure.

4.2 You can open an account with our Website only if you have reached the age of eighteen (18) years, or such higher age of majority as may be applicable in your jurisdiction.

4.3 Your account must be registered in your own name. You are not allowed to use the Website in some else’s name or for the benefit of any other person.

4.4 You must provide accurate personal details (e.g., name and email) during account registration. Accounts must not be shared, sold, or transferred.

4.5 The Website validates the identity of customers through electronic verification and restrict duplicate accounts.

4.6 Only one account is allowed per person / device / household / IP address / phone number. Any additional account which you or any other person may open on this the Website beyond that shall be considered a "duplicate account". You must not attempt to open a duplicate account, including by providing information different from the original account. Should we have a reasonable suspicion that a particular account is a duplicate account, we may, in addition to our other rights under these Terms and Conditions, suspend your access to said account or close it.

4.7 When you open your account on our Website, you will be required to provide certain personal information, as prompted by the registration process (hereinafter - “account details”). You must register personally, and all the account details supplied when opening your account must be full and correct. You must maintain your account details up-to-date by contacting our customer support at support@tooniebet.net to update them whenever they change. We may collect additional information about you in the course of our business relationship. All such information about you shall be processed in accordance with our Privacy Policy.

4.8 We reserve the right to reject any account opening request or close your account at any time, at our sole discretion.

4.9 It is forbidden to sell, trade, share or otherwise allow access to your account to any third party. It is also forbidden to acquire or log into an account belonging to any other person or use the Website with such account.

4.10 You must keep your access credentials secure and confidential. Any actions performed through your account using your valid username, password or other login credentials will be considered as your own actions and you will be solely responsible for any transactions performed, and for any use or misuse of your account. We shall not be liable for any unauthorised use of your account, except where we were at fault.

4.11 If you encounter problems with accessing your account, please use the password recovery function present on the login screen or contact our customer support for assistance.

4.12 You may close your account at any time by contacting our customer support at support@tooniebet.net or in live chat.

No Payments, No Deposits, and No Real-Money Transactions

5.1 The Website is a fun-to-play entertainment platform. We do not accept, process, or facilitate deposits, withdrawals, or any other form of real-money transactions.

5.2 All activities available on the Website are conducted using virtual credits, points, tokens, or other non-monetary features (collectively, “Virtual Items”). Virtual Items are free, have no inherent or assigned monetary value, cannot be purchased for real money, and cannot be redeemed, withdrawn, exchanged, or converted into real money or any other item of value.

5.3 You are not permitted to transfer Virtual Items or your account to another person, and Virtual Items may not be sold, traded, bartered, or assigned.

5.4 No financial services of any kind - including payment processing, credit, loans, stored-value services, or money remittance - are provided through the Website.

5.5 Any references in these Terms to “balances,” “credits,” or similar concepts refer exclusively to Virtual Items used for entertainment purposes. Such references do not create or imply any financial value, property right, or entitlement.

5.6 If the Website ever introduces optional purchases in the future, these will be subject to separate terms and will require your express consent before taking effect.

User Well-Being and Responsible Use

6.1 The Website is intended purely for casual entertainment. If at any time you feel that your use of the Website is interfering with your daily activities or wellbeing, we encourage you to take a break and use the device or platform-level tools available to you (such as screen-time limits or parental controls).

6.2 If you share your device with minors, please ensure that appropriate access controls are in place to prevent unauthorised use.

6.3 If you require help managing time spent online, you may contact our customer support for guidance on available platform-level tools.

Identity Confirmation and Account Integrity

7.1 We may take reasonable steps to verify certain information you provide in order to maintain the security and integrity of the Website.

7.2 We may request limited information or documentation if needed to:

(a) confirm that an account belongs to a single individual;

(b) prevent duplicate accounts;

(d) comply with any applicable non-financial legal obligations.

7.3 Failure to provide such information when reasonably requested may result in suspension or closure of your account.

7.4 Any personal data processed in this context will be handled in accordance with our Privacy Policy.

Inactive accounts

8.1 If you don’t log into your account for an uninterrupted period of one hundred and eighty (180) days, your account will be designated as inactive, and we may close your account at our sole discretion.

Prohibited activities

9.1 You shall not engage or attempt to engage in any of the activities listed below:

9.1.1 Colluding, coordinating, cooperating, or sharing information with third parties, including other users of the Website;

9.1.2 Providing us with false, incomplete or misleading information, during registration or account use, or otherwise attempting to misrepresent your identity or misuse the Website, or undertaking any other fraudulent activities;

9.1.3 Using any technical means to alter or conceal information about you (such as a VPN), or otherwise attempting to circumvent any restriction, filtration system, block, security measure, or other limitation imposed by the Website;

9.1.4 Using unfair advantage or influence, engaging in cheating, exploitation of a software fault, loophole or error, use of bots and other devices that distort gameplay;

9.1.5 Using our services to engage in, plan, assist, or conceal any criminal activity;

9.1.6 Using the Website for any purpose which is considered to be defamatory, abusive, obscene, racist, sexist, discriminatory, or offensive, use any abusive or aggressive language or images, including towards other customers or our staff;

9.1.7 Gaining unauthorised access to the Website or interfering with its normal operation (including its technical infrastructure, its database or any other software) in any way, including via denial-of-service attacks, releasing or propagating viruses, worms, logic bombs or similar, removing or altering any information published on the website;

9.1.8 Performing any action that might harm the Website or put it into disrepute.

9.2 Any breach of these Terms and Conditions may be reported to the relevant authorities should we have grounds to suspect that such breach may constitute a crime or other illegal act.

Availability of the Offering and Technical Interruptions13While we strive to achieve a constant uptime of the Website and a constant availability of all our services, we shall not be liable if the Website as a whole, certain portion of the offering, or other services are unavailable due to technical issues. We further reserve the right to add, exclude or amend any offering or service on our Website, at our sole discretion and without notice.

Breach of the terms and conditions

10.1 You shall compensate us in full for any claims, liabilities, costs, expenses (including legal fees) and any other charges that may arise as a result of your breach of these Terms and Conditions.

10.2 If you breach these Terms and Conditions, or we have a reasonable suspicion that you have done so, we may suspend your access to the Website for the period of our investigation into the matter or to close your account and terminate our business relationship.

Feedback and Complaints

11.1 If you have any questions, concerns, or feedback regarding the Website or any part of the offering, you may contact our customer support team via live chat or at support@tooniebet.net.

11.2 We will review your message and aim to provide a response as soon as reasonably possible. Depending on the nature of your inquiry, further information may be requested so that we can address the issue effectively.

11.3 If you are not satisfied with the initial response, you may request that the matter be escalated internally for further review. We will continue to keep you informed throughout the process.

Exclusion of our liability

12.1 You agree that your use of the Website and its services is entirely voluntary and at your own discretion. The Website is a casual entertainment platform, and you acknowledge and accept all risks associated with the use of online services of this nature. To the maximum extent permitted by applicable law, we will not be liable for any loss or damage of any kind, whether direct, indirect, incidental, special, consequential, or otherwise, arising from or connected with your use of the Website.

12.2 We use reasonable care and skill to make the Website available and to provide services substantially as described. However, all other warranties, whether express or implied, statutory or otherwise, are excluded to the fullest extent permitted by law. In particular, we do not warrant that the Website will operate without errors, interruptions, delays, or viruses, or that it will be fit for any particular purpose.

12.3 We will not be liable for any failure or delay in performing our obligations caused by events outside our reasonable control, including but not limited to natural disasters, war, civil unrest, interruptions in public communication networks, industrial disputes, or cyberattacks (“Force Majeure”). Our obligations will be suspended for the duration of any Force Majeure event.

12.4 To the maximum extent permitted by law, we shall not be liable to you in contract, tort (including negligence), or otherwise for losses arising from or connected with:

12.4.1 actions we take to enforce these Terms;

12.4.2 Website downtime, server disruptions, latency, or any technical failures;

12.4.3 failures or malfunctions of your hardware, software, or internet connection;

12.4.4 failures of communication channels or third-party service providers;

12.4.5 misuse, manipulation, or abuse of the Website;

12.4.6 errors, omissions, inaccuracies, or outdated information on the Website or input by you;

12.4.7 unauthorised access to or use of your account resulting from your failure to protect your credentials;

12.4.8 any message, request, or communication that does not reach us;

12.4.9 any circumstances beyond our reasonable control.

12.5 You acknowledge that your contractual relationship is solely with us. To the maximum extent permitted by law, you agree not to bring any claim or seek compensation from any third party involved in providing or supporting the Website, including but not limited to software developers, licensors, hosting providers, or content suppliers.

Intellectual property rights

13.1 All Website design, text, graphics, music, sound, photographs, video, the selection and arrangement thereof, software compilations, underlying source code, software and all other material contained within the Website are subject to copyright and other proprietary rights, which are either owned by us or used under license from third party rights owners. To the extent that any material contained on the Website may be downloaded or printed then such material may be downloaded to a single personal computer only and hard copy portions may be printed solely for your own personal and non-commercial use.

13.2 Under no circumstances shall the use of the Website grant to you or anyone else any interest in any intellectual property rights (for example copyright, know-how or trademarks) owned by us or by any third party whatsoever. To the extent you may acquire any intellectual property rights as a result of your use of the Website despite the provisions of this section, you hereby irrevocably and unconditionally, completely and finally assign all such acquired intellectual property rights to us or the respective third party.

13.3 You shall not reproduce the Website or any part of it in any form whatsoever, or record its operation, without our express consent.

13.4 No rights whatsoever are granted to use or reproduce any trade names, trademarks or logos which appear on the Website except as specifically permitted in accordance with the Terms and Conditions.

13.5 With regard to any software connected to, or accessible through the Website, you must not attempt to: reverse engineer or decompile such software, modify, remove or obscure any proprietary notices placed on software, copy it by any means for any purpose whatsoever, attempt to derive source code or other information from such software or use it for any purpose other than playing the games or in any way that could adversely affect our name, image or reputation or the name, image or reputation of third parties. Should you breach this provision, we will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Website will cease immediately.

Notices

14.1 You agree to contact us electronically. From time to time, we will place electronic messages on the Website, and/or contact you via email. You must provide us with correct contact information, otherwise the Website cannot be held responsible for you not receiving information on time. All electronic communication is considered “written”.

Links

15.1 Where we provide hyperlinks to other websites, we do so for information purposes only. You use any such links at your own risk and we accept no responsibility for the content or use of such websites, or for the information contained on them.

Interpretation

16.1 The original text of these Terms and Conditions is in English and any interpretation of them will be based on the original English text. If the Terms and Conditions or any documents or notice related to them is translated into any other language, the original English version will prevail.

Changes to the terms and conditions

17.1 We may need to change the Terms and Conditions for a number of reasons, including but not limited to, in order to comply with new laws and regulations. The most up-to-date Terms and Conditions can be accessed on this page, including the version number and the date on which they became effective.

17.2 We will notify you of all material changes to these Terms and Conditions before they apply to you. Where we need to notify you about the changes to the Terms and Conditions, we will do so by email or by placing a notice on the Website. The new version of the Terms and Conditions will only come to effect with regards to your use of the Website once you agree to it. Should you refuse to agree to the new version, we will have to terminate our business relationship with you and you will not be able to continue participating in the activities facilitated through the Website.

17.3 We may, in our absolute discretion, alter or amend any product or service offered via the Website at any time, without a prior notice.

Waiver

18.1 Even if we fail to insist upon performance of any of your obligations or if we fail to exercise any of the rights or remedies to which we are entitled, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.

18.2 A waiver by us of any default shall not constitute a waiver of any subsequent default. No waiver by us of any of the provisions of the Terms and Conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing.

Severability

19.1 If any of the Terms and Conditions are determined to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law. In such cases, the part deemed invalid or unenforceable shall be amended in a manner consistent with the applicable law to reflect, as closely as possible, our original intent.

Law and jurisdiction

20.1 These Terms and Conditions and our business relationship with you are governed by and interpreted in accordance with the laws of Isle of Man and Isle of Man Courts will have jurisdiction over the Terms and Conditions.